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Free Support for 30 days.

In order to get you started, Pastel Xpress and Pastel Partner come with 30 days free cover (support). The free support period starts when you register your Pastel product.

Pastel Products

30 days FREE Pastel Cover

Cover Price * -  
within 30 days of registration

Benefits of Pastel Cover

Pastel Xpress

Yes

From R1,050

  • Unlimited telephonic support
  • Unlimited online support
  • Free software upgrades
  • Free software updates
  • Regular electronic newsletters
  • Pastel Insight magazines
  • Exclusive access to the Customer Zone on the Pastel website
  • Exclusive offers and discounts for Pastel Cover customers

Pastel Partner

Yes

From R2,620

Benefits of being a Pastel COVER MEMBER

Unlimited telephonic support

We have teams dedicated to each product in the Pastel range that will assist you with all your technical support queries. With our extensive experience and understanding of your needs – whether it be installation, set-up, accounting queries or operating system assistance – our highly skilled support teams are available
Monday – Thursday from 07h30 – 17h00,
Friday from 08h00 – 16h30 and Saturday from 09h00 – 12h00.

Unlimited email support

Email your support query and receive a response in one hour during working hours. Should you email your support query after hours, you will receive a response early the next day.

Free software upgrades

Whilst on Pastel Cover you will receive your free software upgrades every 12 – 18 months. Pastel continually invests in research and development to make sure you stay abreast of changes in the economic, technological and legislative environment. You’ll find that subscribing to Pastel Cover is far more cost effective than purchasing new releases later.

Free software updates

As a Pastel Cover member, we will notify you of regular enhancements that we have made to the current version of software you are using.

Regular electronic Cover Newsletter

This essential newsletter gives you the inside track on practical tips and tricks, short cuts and important information.

Exclusive access to the Customer Zone

The Customer Zone allows you to download free updates, access the Pastel knowledge base, the latest technical information as well as providing you with a view of your support history.

Training

As a Pastel Cover customer you will receive a 10% discount at selected Pastel Authorised Training Centres on any training course, basic or advanced, countrywide.

Free Pastel magazine

Pastel Insight (in both printed and digital format) will keep you up-to-date on industry trends and information about your Pastel that will support the growth of your business.

Free kulula.com ticket

You will receive a complimentary return air ticket on kulula.com, for business travel, each time you renew your Pastel Cover membership. This benefit is only applicable after the completion of 1 years membership.

Loyalty discount

After three years of consecutive membership, you will automatically receive a 15% discount off your annual renewal fee.

Pastel Payroll discount

If you purchase Pastel Payroll within the first 30 days of registering your Pastel Accounting Software, you will receive a 20% discount when purchasing Pastel Payroll



Sort by:
12 Months' support and upgrades for Pastel Xpress Start Up.
R1 420.00


Get 12 Months Support for Pastel Xpress, 1 User Multiple Companies
R1 139.00


12 months support and upgrades for Pastel Xpress, 2 Users, Multiple Companies.
R1 519.00


Pastel Xpress, 3 User Multiple Companies Cover
R1 899.00


12 Months support for Pastel Partner
R2 842.00



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